![]() ![]() Printer - Full Feature Software - Install “Get” a new copy of the HP Smart application from the Microsoft StoreĮxample - HP Smart (Windows) - Reset / Reload Uninstall the HP Smart App from Settings > Apps > Apps and Features / Installed Apps If the app Reset does not work by itself, Search and Find HP Smart in the apps list Reset the HP Smart application - This action removes the app data. If you cannot stop HP Smart, Restart the computer and log in > Do not restart HP Smart yet. If the HP Smart opens but does not work or hangs partly open > Close the HP Smart App. Restart everything, including the router that controls your network. Uninstall the app > Restart the computer and log in > Get a new copy of the app from the Windows StoreĬheck / Run Windows Updates > Install any pending updates If the problem is centered on the HP Smart app (for example, the Full Feature Software is installed and working) Printer App - HP Smart - Windows - Reset / Reinstall If the router supports it, create a separately named SSID named network for each frequency (band) and connect the printer to the SSID named network for the 2.4GHz frequency / band. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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